Its bad enough that we have to do all the cart unloading ourselves. Any of us over 30 can probably remember when the clerks unloaded the baskets and bagged the items. If they want us to do their work for them, at least you would think they would make it relatively easy for us to do so. Not Safeway. They have blockaded their checkouts in an apparent attempt to make it as difficult as possible for their customers to do the work that their employees used to do for us. When Bob complained to the store manager he was told that Safeway corporate management had forced local store managers to blockade checkouts so thoroughly that customers are greatly inconvenienced.
Safeway is not the first market chain to surround their checkout with racks of merchandise to tempt shoppers for "one more item." Wal-Mart, for example, generally has about 8 feet of racks on both sides of a narrow aisle leading to each checkout. But Safeway has created a new level of inconvenience. At least at Wal Mart there is still room between the racks for us customers to push our carts. Not so at Safeway. Carts have to be parked several feet away and the customer has to walk back and forth numerous times. I'm not sure whether just to shop elsewhere, or to park the cart out in the main aisle and tell the clerks that if they want to sell the stuff they can pick it out of the cart and check it out for me.
If there are any Safeway employees or managers reading The World According to Bob, you can take your blockaded checkouts and sit on them. Bob will shop somewhere that takes care of its customers. Do you remember customers? We're the people who keep you in business. Do you have a clue why Wal-Mart has become the biggest retailer ever? Hint…hint…hint…. HELLO?